Get in Touch With Us

Have a question, a suggestion, or something you'd like us to look into? We're here to help. Reaching out is straightforward — just drop us a message and we'll get back to you as soon as we can.

How to Contact Us

The quickest way to reach our team is by email. Whether you've spotted something on the site that doesn't look right, or you'd simply like to share feedback, we read every message we receive.

Send your message to: [email protected]

We aim to reply within two working days. During busy periods it may take a little longer, but we won't leave you waiting without a response.

What You Can Contact Us About

There's no strict list of topics — if it's on your mind, feel free to write. That said, here are some of the most common reasons people get in touch:

• Flagging an error or outdated information on a page
• Asking a general question about how the site works
• Sharing feedback on something you found useful — or something you didn't
• Suggesting a topic or area you'd like us to cover
• Raising a concern about any content published on the site
• Press or editorial enquiries

A Few Things to Bear in Mind

We're an editorial team, not a customer support service for any third-party organisation. If your query relates to an account, a payment, or a service provided by someone else, you'll need to contact them directly.

For general wellbeing support or guidance, organisations such as GamCare and BeGambleAware offer free, confidential help around the clock.

We Value Your Input

Reader feedback genuinely shapes the work we do. If something we've published helped you make a more informed decision, we'd love to hear about it. Equally, if something wasn't clear or felt incomplete, telling us helps us improve.

You won't get an automated reply or a form letter. A real person reads your message and responds accordingly.

Ready to write? Send your message to [email protected] and we'll take it from there.