Member profile – Centrica


Company Representative

Martin Orrill, Head of Energy Technology and Innovation at British Gas Business Services

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We are an energy and services company. Everything we do is focused on satisfying the changing needs of our customers.

Centrica’s strategy is about satisfying the changing needs of their customers. Centrica’s focus for long-term growth is on five areas:

Energy Supply

Supplying Energy to residential and business customers is central to Centrica. Centrica will grow our Energy Supply business by improving customer service, developing the right offers to retain and win customers, and improving efficiency across all our businesses.


Centrica has a distinctive and leading Services capability through our team of 12,000 engineers and technicians on the ground in all our geographies.

Centrica will grow Services through developing new products to meet our customers’ changing needs.

Distributed Energy and Power

Distributed Energy is an important area for growth. Centrica has the energy expertise to deliver what commercial and industrial customers need, including energy efficiency, flexible generation, energy management systems, and integrating future technology offerings such as battery storage.

Centrica will maintain a more focused Central Power Generation business and combine its capabilities to create a new Distributed Energy and Power team.

The Connected Home

Connected Home products, like smart thermostats and other devices in the home, are increasingly important to customers. Centrica has strong capability in this area with the people and the technology to succeed.

Centrica will create a new global Connected Home business, investing in innovation to build on our leadership position and expand beyond our current markets.

Energy Marketing and Trading

Centrica has expanded our presence and capabilities in Liquefied Natural Gas (LNG), creating proven optimisation and risk management capabilities.

Exploration and Production will continue to play an important role for Centrica, but a more focused one. It provides diversity of cash flows and is a source of balance sheet strength. A smaller Exploration & Production business will focus on the North Sea and East Irish Sea, targeting production of between 40-50mmboe per annum.

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